Privacy Policy
Last updated: March 2025
China AI Token ("we," "our," or "us") operates the API service at cnaitoken.store. This Privacy Policy explains how we collect, use, and protect your information when you use our Service.
1. Information We Collect
1.1 Account Information
When you register and use our Service, we collect:
- Email address (if you register via email)
- Username and account credentials
- User ID (assigned by our system for billing and API access)
1.2 Usage and Technical Data
- API usage: Requests, models used, token consumption, and timestamps
- Logs: IP addresses, request metadata, and error logs for operational and security purposes
- Device and browser information: When you access our web dashboard
1.3 Payment Information
- Payment processing: We use Stripe for payment processing. We do not store your full credit card number. Stripe collects and processes payment details in accordance with Stripe's Privacy Policy.
- Billing data we store: Transaction IDs, amounts, user IDs, and payment status for accounting and support.
2. How We Use Your Information
We use the information we collect to:
- Provide the Service: Process API requests, manage accounts, and apply usage-based billing
- Process payments: Facilitate top-ups and refunds via Stripe
- Improve the Service: Analyze usage patterns, fix bugs, and optimize performance
- Security and compliance: Detect abuse, enforce terms, and comply with legal obligations
- Support: Respond to your inquiries and provide customer support
3. Data Sharing and Third Parties
3.1 Service Providers
We share data with trusted third parties necessary to operate the Service:
| Provider | Purpose | Data Shared |
|---|---|---|
| Stripe | Payment processing | Billing details, transaction data |
| AI model providers (e.g., DeepSeek) | API requests | Request content, for model inference only |
| Hosting / infrastructure | Server operations | Logs, usage data |
3.2 Legal Requirements
We may disclose your information if required by law, court order, or to protect our rights, safety, or property.
3.3 No Sale of Data
We do not sell your personal information to third parties.
4. Data Retention
- Account data: Retained while your account is active and for a reasonable period after closure for legal and support purposes
- Usage logs: Retained for operational, security, and billing purposes; typically up to 12 months unless longer retention is required by law
- Payment records: Retained as required for accounting and tax compliance (typically 7+ years where applicable)
5. Data Security
We implement reasonable technical and organizational measures to protect your data, including:
- Encryption in transit (HTTPS/TLS)
- Secure storage of credentials and API keys
- Access controls and authentication
- Regular security reviews
However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your data (subject to legal retention requirements)
- Portability: Request your data in a portable format
- Opt-out: Opt out of certain data processing where applicable
To exercise these rights, contact us via the channels below. We will respond within a reasonable timeframe.
7. Cookies and Tracking
- Our web dashboard may use essential cookies for authentication and session management
- We do not use third-party advertising or tracking cookies
- You can disable cookies in your browser, but some features may not work
8. International Transfers
Our servers and service providers may be located in different countries. By using the Service, you consent to the transfer of your data to those locations. We take steps to ensure appropriate safeguards where required.
9. Children's Privacy
The Service is not intended for users under 18. We do not knowingly collect data from children. If you believe we have collected data from a minor, please contact us to request deletion.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated policy on our documentation site and update the "Last updated" date. Continued use of the Service after changes constitutes acceptance of the updated policy.
11. Contact Us
For privacy-related questions or to exercise your rights:
- Website: cnaitoken.store
- Documentation: docs.cnaitoken.store
12. Stripe and Payment Compliance
Our payment processing is powered by Stripe. Stripe is PCI-DSS compliant and handles card data securely. For more information: